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Privacy Policy
Effective Date: 1st of August 2025
At Skyrocket Signals, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our platform.
1. Information We Collect
We may collect the following information:
- Name, email address, phone number
- Payment and billing details (via secure third-party gateways)
- Account login data
- Device and browser information (for analytics and security)
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to courses, signals, and paid communities
- Send updates, promotions, or service announcements
- Improve user experience and monitor platform performance
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We only share your information:
- With trusted third-party services (e.g. payment gateways or email platforms) to deliver our services
- If required by law or legal process
- To protect the rights, property, or safety of Skyrocket Signals or our users
4. Data Security
We take data protection seriously and use standard security measures to keep your information safe. However, no online system is 100% secure, so please use strong passwords and safeguard your login credentials.
5. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails at any time via the unsubscribe link
To exercise any of these rights, contact us at [Insert your email].
6. Cookies
We use cookies to improve your browsing experience and analyze platform usage. You can disable cookies in your browser settings.
7. Updates to This Policy
We may update this Privacy Policy occasionally. Continued use of our platform means you accept any updates.
📩 Contact Us
For questions regarding your privacy, contact:
Email: contact@skyrocketsignals.com
💰 Refund Policy
Effective Date: 1st of August, 2025
At Skyrocket Signals, we aim to provide valuable and actionable education. However, we also want to be transparent about our refund practices.
1. Digital Products Are Non-Refundable
Due to the nature of digital content (courses, signals, memberships), all sales are final once access has been granted. We do not offer refunds on:
- Course purchases
- Monthly/annual subscriptions
- Signal or mentorship group access
- One-time payment programs or bundles
2. Exceptions
Refunds may only be considered under the following conditions:
- You were charged in error, and you report it within 3 days
- You are unable to access the product or service due to a technical error from our side, and we are unable to resolve it within 7 days
All refund requests must be sent to contact@skyrocketsignals.com, and should include:
- Full name
- Email address used at checkout
- Proof of payment
- Reason for the refund request
3. Subscription Cancellations
If you’re on a recurring subscription:
- You may cancel your subscription at any time from your account settings
- Canceling prevents the next billing cycle, but does not trigger a refund for the current cycle
4. Chargebacks
Initiating a chargeback without contacting us first may result in the permanent suspension of your account and access to all services.
